Privacy Policy

1. Who we are

We are Wennstrom Group AB, with registration number 556703-4425 and address Lagman Linds väg 20, 182 79 Stocksund, Sweden. You can contact us by phone: +46 010-45 65 800.

2. What personal data we collect

We may collect:
– Contact information (name, email, phone)
– Customer information (address, payment details)
– Account information (username, password)
– Communication data (messages, support cases)
– Technical data (IP address, device info, browser)

3. How we collect data

– When you register or make a purchase
– When you contact us via email, phone, or forms
– Through automated collection (logs, security systems)

4. Why we process your data

We process your data to:
– Deliver our services and products
– Handle payments and invoicing
– Provide customer support
– Comply with legal obligations
– Improve our services and security

5. Legal basis

We process your data based on:
– Contract
– Consent (e.g., newsletters)
– Legal obligation
– Legitimate interest

6. How long we keep data

We keep data only as long as necessary or required by law. Then we delete or anonymize it.

7. Sharing data

We may share data with:
– Payment providers
– IT and hosting providers
– Authorities (if required by law)
We never sell your data.

8. Transfer outside EU

If we transfer data outside the EU/EEA, it is done according to GDPR requirements.

9. Marketing

We may use your data to:
– Send newsletters and offers
– Show tailored ads
– Conduct surveys and campaigns

Consent is required for direct marketing via email or SMS. You can withdraw consent anytime.

We sometimes use third-party services for advertising (e.g., Google Ads, Facebook Ads). These providers may collect data via cookies or similar technologies. See our cookie policy for more information.

10. Your rights

You have the right to:
– Access your data
– Request correction or deletion
– Restrict processing
– Object to processing (including marketing)
– Request data portability
Contact us via phone.

11. Security

We use technical and organizational measures to protect your data.

12. Changes

We may update this policy. The latest version is always on our website.